Privacy Policy

Who We Are

Veteran Tradesmen provides AI-powered business tools and services to veteran-owned trade contractors. Our address is 13423 Blanco Rd #681, San Antonio, TX 78216. You can reach us at [email protected] or (510) 756-2104.

Information We Collect

We may collect the following information when you interact with our website or services:

• Name, email address, and phone number you provide through forms or direct contact
• Business information including business name, address, and trade specialty
• Usage data such as pages visited and time spent on our site
• Device and browser information collected automatically through standard web technologies

How We Use Your Information

• To provide and improve our services
• To communicate with you about our services, including appointment reminders, service updates, and follow-ups
• To send review requests and reputation management communications
• To respond to your inquiries
• To comply with legal obligations

Text Messaging (SMS)

By providing your phone number and opting in, you consent to receive text messages from Veteran Tradesmen related to our services, including but not limited to:

• Missed-call text-back responses
• Appointment reminders and confirmations
• Service follow-ups and estimate reminders
• Review requests

How You Opt In

You may opt in to receive SMS messages through any of the following methods: checking a consent checkbox on a web form, signing a paper intake form, or providing verbal consent during a service call.

Opting Out

Reply STOP to any message to opt out. You will receive a confirmation message and no further messages will be sent.

Help

Reply HELP to any message for assistance, or contact us at [email protected] or (510) 756-2104.

Consent to receive SMS is not a condition of purchase. Message frequency varies based on your service activity. Standard message and data rates may apply.

Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of our services (e.g., customer support, ticketing platforms) is permitted. All other categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. Cookies are small text files stored on your device. We use:

• Essential cookies required for site functionality
• Analytics cookies to understand how visitors use our site (e.g., pages visited, time on site)

You can control cookies through your browser settings. Disabling cookies may affect site functionality. We do not use cookies for targeted advertising.

Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (SSL/TLS), secure hosting infrastructure, and access controls limiting data access to authorized personnel only. While no method of transmission over the internet is 100% secure, we take reasonable precautions to protect your data from unauthorized access, alteration, or disclosure.

Data Sharing

We do not sell your personal information. We may share data with service providers who help us operate our platform (such as our CRM and communication tools) under strict confidentiality agreements. We may also disclose information when required by law.

Data Retention

We retain your information only as long as necessary to provide our services or as required by law. Audit reports generated from publicly available data are automatically removed after 90 days.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at [email protected].

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.